Accounts Payable Outsourcing vs. AP Automation: The Best Solution?

Learn more about the pros and cons of outsourcing or automating accounts payable and what the future of AP will look like with th

 min. read
May 28, 2024
Accounts Payable Outsourcing vs. AP Automation: The Best Solution?

End-of-month deadlines loom, and your desk is a battlefield of invoices, receipts, and purchase orders. If you're grappling with the inefficiencies of manual accounts payable tasks, you're not alone. But there's good news: you have options. Two standout solutions are Accounts Payable Outsourcing, which delegates AP tasks to an external service, and Accounts Payable Automation, which employs cutting-edge technology to streamline your AP workflow.

In this article, we'll explore the basics of each approach, evaluate how they stack up against each other, and introduce you to FormX—a game-changing solution that could revolutionize your AP processes.

At its core, outsourcing involves delegating your accounts payable functions to an external accounts payable outsourcing service provider. This third-party, offering accounts payable outsourcing services, takes on the responsibility of managing your invoices, processing payments, and ensuring compliance with various regulations. The goal? To free up your team for more strategic, revenue-generating activities. Think of it as gaining an extra, specialized set of hands to navigate the complexities of accounts payable.

The Process of Outsourcing AP Tasks

Your first port of call when outsourcing accounts payable is a meticulous review of your existing AP operations. Here, the service provider doesn't just skim through your workflows; they dissect each step your invoices take, from the moment they land in your inbox to the final click of payment, pinpointing bottlenecks and inefficiencies. A customized solution is then proposed. Once you give the green light, the transition phase begins, transferring your AP data to the service provider's system.

The Role of Third-Party Service Providers

But these accounts payable outsourcing companies are more than just an external team; they function as an extension of your own organization. Armed with specialized software and a deep understanding of best practices in the AP field, they bring a new level of efficiency and expertise. They ensure accurate invoice processing, timely payments, and full compliance with regulations. Some even offer additional services like spend analytics, which help you understand your expenditure patterns, and fraud detection. In short, they lift the burden of AP management, allowing you to focus on what really matters in your business.

Who's Outsourcing Accounts Payable?

Accounts payable outsourcing serves a wide array of businesses, each with unique needs and challenges. For small businesses, outsourcing can cut overhead and free up resources for core activities. Large enterprises, burdened by high invoice volumes and compliance demands, can benefit from the specialized expertise of an outsourced service.

The decision to outsource accounts payable often varies by role. CFOs may view it as a cost-cutting strategy, while Accounts Payable Managers may see it as a way to enhance efficiency and accuracy.

AP outsourcing offers a compelling alternative for organizations looking to optimize their accounts payable processes. But it's not without its drawbacks, which we'll explore in the next section. So, as you weigh your options, consider not just the immediate relief outsourcing offers, but also the long-term implications for your business.


One of the most compelling benefits of outsourcing your accounts payable is the potential for cost savings. Outsourcing your accounts payable can significantly reduce overhead costs. Economies of scale enable outsourcing firms to offer competitive pricing, making it a cost-effective option for many businesses.

Focus on Core Activities

Outsourcing frees up time, allowing your team to concentrate on strategic planning and revenue-generating activities. This is particularly beneficial for SMEs with limited resources.


Outsourcing companies specialize in AP processes, offering expertise in regulatory compliance and invoice management. Their specialized software and trained staff can identify errors and inconsistencies that might otherwise go unnoticed.

Loss of Control

Outsourcing AP tasks means ceding some control to a third party, which can be unsettling for businesses that prefer direct oversight.

Hidden Costs

While outsourcing appears cost-effective upfront, hidden fees like setup costs or service penalties can erode its financial advantages.

Data Security Concerns

Outsourcing exposes your financial data to third-party risks, including potential data breaches that could harm your reputation and result in legal issues.

Now that we've delved into the intricacies of accounts payable outsourcing, you might be wondering if there's an alternative that offers a different set of advantages. As you weigh the pros and cons of outsourcing, let's shift our focus to automation—an accounts payable solution that promises efficiency without sacrificing control.

At its core, AP automation is the use of technology to streamline and automate the entire accounts payable process. Imagine a world where invoices sort themselves, data fields populate automatically, and approvals happen at the click of a button. This isn't a futuristic fantasy; it's the reality that AP Automation brings to the table.

By leveraging advanced technologies like Optical Character Recognition (OCR), machine learning, natural language processing, and robotic process automation, AP automation eliminates manual data entry, reduces errors, and speeds up invoice processing. It's like having a super-efficient, error-free assistant who works 24/7, without the need for coffee breaks or vacations.

You might wonder, "If both outsourcing and automation aim to simplify AP processes, what sets them apart?" The answer lies in control, customization, and real-time data access.

When you outsource, you're essentially handing over the reins to a third-party provider. While this may free up your time, it also means you lose direct oversight and control over the AP process. Automation, on the other hand, keeps the control in-house. You set the rules, you define the workflows, and most importantly, you maintain immediate access to your data.

Real-Time Data Access

In today's fast-paced business environment, immediate access to data is not a luxury; it's a necessity. Unlike outsourcing, where you might lose some control, having an in-house AP department that utilizes AP automation ensures you maintain immediate access to your data. The moment an invoice is processed or approved, you're in the know. This not only accelerates decision-making but also enhances financial forecasting. Think of it as a financial crystal ball, keeping you one step ahead in your operational planning.


As your business evolves, so do your accounts payable needs. Outsourcing often locks you into rigid contracts, making quick adaptations a cumbersome process. In contrast, AP automation is built for scalability. Whether you're launching a new product line or expanding into new markets, your AP system can adapt seamlessly, without the headaches of renegotiating contracts or incurring additional costs.


In an era where data breaches are more rule than exception, safeguarding your financial data is paramount. Outsourcing exposes you to external risks, as you entrust sensitive information to a third party. AP automation, however, keeps your data securely in-house. Advanced security features like multi-factor authentication, encryption, and comprehensive audit trails ensure that your financial data remains your own, fortified and secure.

While AP outsourcing may offer a quick fix to your accounts payable challenges, AP automation, especially when powered by advanced solutions like FormX, provides a more sustainable, secure, and scalable solution. It puts you in the driver's seat, offering real-time insights, adaptability, and peace of mind.

And for those looking to take their AP automation to the next level, solutions like FormX offer specialized capabilities in data extraction and fraud detection, making your AP process not just efficient, but also intelligent.

Artificial Intelligence (AI) is often touted as a game-changer in various industries, and accounts payable is no exception. While the terms are sometimes used interchangeably, AI brings a level of sophistication that goes beyond mere automation. It serves as a transformative force that augments human capabilities, rather than just replacing them.

Consider the traditional AP process, with manual data entry, time-consuming approvals, and the ever-present risk of human error. Now, imagine a system where algorithms not only automate these tasks but also bring strategic insights to the table. AI can predict payment timelines based on historical data, thereby aiding in more accurate cash flow forecasting. It can also flag irregular transactions in real-time, allowing for immediate review and action, which is invaluable in an era where financial fraud is increasingly sophisticated.

AI can automate vendor communications, sending out payment confirmations or even querying discrepancies without human intervention. This not only streamlines the process but also ensures a level of accuracy and consistency that is hard to achieve manually.

What sets AI-powered AP automation apart is this dual capability: efficiency coupled with intelligence. Solutions like FormX take it a step further by integrating multiple AI technologies to create a holistic, intelligent system. You're not just automating tasks; you're enhancing your entire AP operation with data-driven insights and predictive analytics.

Imagine a world where your invoices, receipts, and purchase orders are not just processed but understood. FormX is an Intelligent Document Processing solution that employs a potent blend of AI technologies, including OCR, machine learning, natural language processing, and even large language models like GPT-3.5 and GPT-4.

What sets FormX apart is not just the individual technologies but the way they synergize. OCR lays the groundwork by converting images into texts, machine learning models familiarize the solutions with the layouts and content of the documents, NLP adds a layer of contextual understanding, and large language models offer advanced analytics. Together, they create a intelligent data extraction solution that powers AP automation, making it not just efficient but also intelligent and adaptable.

Your data isn't merely captured; it's comprehended, categorized, and funneled directly into your accounting software. It's like having a financial analyst and a data scientist rolled into one, tirelessly working to make your AP process as efficient as possible.

But what about security? In a world rife with financial fraud, FormX adds an extra layer of vigilance. Our unique fraud detection capabilities identify image manipulation in receipts, ensuring that every transaction is legitimate. It's not just about doing things faster; it's about doing them smarter and safer. With FormX, you're not just streamlining your accounts payable; you're fortifying it.

Ready to take the next step?

The choice between AP outsourcing and AP automation is nuanced, influenced by a variety of factors from cost to control. But remember, with FormX, you're not just automating—you're future-proofing your AP processes with intelligent data extraction and fraud detection capabilities. Here's a quick recap of why FormX could be your game-changing solution:

  • Real-Time Data Access: Make fast-paced decisions with immediate data availability.
  • Scalability: Adapt seamlessly to your evolving business needs without cumbersome contract renegotiations or additional costs.
  • Security: Fortify your financial data with advanced security features, ensuring every transaction is legitimate.
  • Intelligence: Leverage AI technologies for data-driven insights and predictive analytics, making your AP process not just efficient but also intelligent.

Contact us today for a free demo and step into a new era of efficiency, intelligence, and security.

Frequently Asked Questions (FAQs)

How Can AP Automation Improve Cash Flow?

AP automation speeds up invoice processing and approvals, allowing you to take advantage of early payment discounts. This not only saves money but also positively impacts your cash flow.

How Does FormX Help in Reducing Data Entry Errors?

FormX employs advanced technologies like OCR and machine learning to eliminate manual data entry, thereby reducing the likelihood of data entry errors. It ensures that your extracted data is accurate and reliable.

Can FormX Detect Payment Fraud?

Yes, FormX has unique fraud detection capabilities that identify image manipulation in receipts. This adds an extra layer of security, ensuring that every transaction is legitimate.

How Does FormX Contribute to Real-Time Data Access?

FormX's advanced AI technologies enable immediate data extraction and categorization, allowing for real-time data access. This is crucial for fast-paced decision-making and enhances your financial forecasting capabilities.

Is FormX Scalable as My Business Grows?

Absolutely. FormX is designed for scalability, adapting to your evolving accounts payable needs without requiring cumbersome contract renegotiations or incurring additional costs.